New Promise for Online Couponing

Coupons are a staple promotion tactic for consumer packaged good marketers and retailers. Despite a seemingly miserable redemption rate of between 1-2%, coupons are important because they provide consumers an incentive to purchase a product. Hopefully, the purchase made with a coupon will lead to future purchases made without a coupon. Couponing has become more challenging as a prime distribution method, free standing inserts (FSIs) in newspapers, have been hurt by declining readerships. Online coupons have yet to catch on a broad scale. However, that might change if a new online coupon distribution method gains traction.

A service from Coupons, Inc. called Brandcaster will serve coupons contextually on web sites. For example, a magazine article that discusses different varieties of coffee could include a link to a coupon for Folgers or some other brand of coffee. This approach to online coupons seems to be a more effective way to reach consumers than coupon destination web sites like coolsavings.com or coupons.com. Consumers are looking for ways to trim their rising grocery bills, so the timing of the Brandcaster service is good. And, the linkage of coupons to web content that is of interest to the reader makes targeting of coupons more effective than can be achieved in FSIs.

Link: DMNews – “General Mills Others Try Contextual Online Coupons”

Author: Don Roy

Don Roy is a marketing educator, blogger, and author. His thirty-year career began with roles in retail management, B2B sales, and franchise management. For the past 22 years, Don has shared his passion for marketing as a marketing professor. Don's teaching and research interests include brands, sports marketing, and social media marketing. Don has authored over 20 articles in scholarly journals, co-authored two textbooks, and self-published three books on personal branding. Don is an avid hockey fan and enjoys running. He and his wife, Sara, have three sons.

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