New Department for Full Service Ad Agencies: Brand Invention?

Advertising agencies are feeling the pain of a slow economy as businesses evaluate advertising and marketing spending. According to many studies, the outcome is a shift away from mass media (especially newspaper), the heart of an a traditional ad agency’s business. So, to combat this trend ad agencies may need to become nontraditional.

Such is the case with London-based Bartle Bogel Hegarty (BBH). Rather than have its business negatively impacted by reductions in clients’ marketing budgets, BBH is looking for growth opportunities as a developer and marketer of brands in its own right. BBH operates Zag, a brand-invention unit. Zag looks for unmet consumer needs and taps its marketing know how to bring products to market. Examples of products launched by Zag include a personal safety device that emits a woman’s screams and vegetarian meals. Neither product is likely to reshape BBH’s direction as an advertising agency, but they are certainly revenue opportunities.

BBH’s venture with Zag is a good example of exploring growth options. The agency focused on a strength, its marketing know how, and is looking to meet unmet market needs with niche products. Notice that BBH is not jumping into crowded spaces to compete with packaged goods brands that have brand awareness and more resources. Growth opportunities still exist in today’s soft economy, but they may require new thinking and greater risk taking to pursue them, just like BBH is doing.

Link: Ad Age – “While Everyone Else in Adland Zigs, BBH Zags”

Author: Don Roy

Don Roy is a marketing educator, blogger, and author. His thirty-year career began with roles in retail management, B2B sales, and franchise management. For the past 22 years, Don has shared his passion for marketing as a marketing professor. Don's teaching and research interests include brands, sports marketing, and social media marketing. Don has authored over 20 articles in scholarly journals, co-authored two textbooks, and self-published three books on personal branding. Don is an avid hockey fan and enjoys running. He and his wife, Sara, have three sons.

One thought on “New Department for Full Service Ad Agencies: Brand Invention?”

  1. I checked out BBH’s website. Very innovative and creative, so it is no surprise that an agency like this would take a chance and try some “nontraditional” ideas. Effectiveness will probably be the benefit from focusing more on brand invention. They took what was lacking and came up with a plan to change how the company was “thinking” in order to assure success. Stepping outside of the box and doing things that consumers do not expect seem to always gain attention. Using Zag to change direction is a great start. It will be interesting to see if other advertising agencies pick up on this idea as well.

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